X

Safety

Safety Banner V2

When it comes to gas appliances, safety is a top priority. If you smell gas in your home, follow these steps:

  1. NO FLAMES OR SPARKS. Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
  2. LEAVE THE AREA IMMEDIATELY. Get everyone out of the building or area where you suspect gas is leaking.
  3. SHUT OFF THE GAS. Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right (clockwise).
  4. REPORT THE LEAK. From a neighbor's home or other nearby building away from the gas leak, call your propane retailer right away. If you can't reach your propane retailer, call 911 or your local fire department.
  5. DO NOT RETURN TO THE BUILDING OR AREA until your propane retailer, emergency responder, or qualified service technician determines that it is safe to do so.
  6. GET YOUR SYSTEM CHECKED. Before you attempt to use any of your propane appliances, your propane retailer or a qualified service technician must check your entire system to ensure that it is leak-free.

  • Safety Series Videos Teaser Image

    Safety Series Videos

    Propane lets people live comfortably, wherever and however they want. Watch these videos to learn some safety tips for living in a propane home. 

  • res_6_Appliance-Install

    Safe Appliance Installation

    Installing or repairing gas appliances — or any gas-related project — is not something to take lightly. It's something only a qualified professional should handle.

  • res_6_Appliance-Operation

    Safe Appliance Operation

    Regular maintenance, inspection, and safety measures are the best way to ensure safe operation of any propane appliance.

  • Hurricane Safety Teaser Image

    Hurricane Safety Instructions

    Learn the 10 things you can do to keep your family safe. Never use or operate appliances, equipment, or vehicles, or turn on the gas supply, until your system has been inspected by a qualified service technician.

  • res_6_Safe-Grilling

    Safe Grilling

    These important tips can prevent injury and keep propane grilling enjoyable.

  • winter weather safety

    Winter Weather Safety

    Staying comfortable and safe during the winter is as easy as planning ahead. Go through the cold weather preparation checklist.